Policies

Terms and Conditions

Last Updated: November 2024

Welcome to Roost Bath. By accessing or using our website and services, you agree to comply with the following terms and conditions. If you do not agree, please do not use our website.

1. Services

  • Roost Bath offers short-term rental property management services, including listing management, reservation management, guest support, and property maintenance.
  • Specific details of the services provided are outlined on our website and will be agreed upon in a formal contract.

2. Use of the Website

  • You agree to use this website only for lawful purposes.
  • You must not misuse our website by knowingly introducing viruses, trojans, or other harmful material.

3. Payments and Fees

  • Fees are as outlined on the Pricing page, including an onboarding fee and a management fee. Any additional fees will be communicated in writing.

4. Liability

  • Roost Bath is not liable for any direct or indirect damages arising from the use of our services or this website.

5. Intellectual Property

  • All content, including text, images, and design, is the property of Roost Bath and may not be used without permission.

6. Changes to Terms

  • Roost Bath reserves the right to update these terms at any time. Continued use of our services implies acceptance of any revised terms.

For inquiries, contact us at:
Email: hello@roostbath.co.uk
Phone: +44 7532 462 149

Privacy Policy

Last Updated: November 2024

Roost Bath is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

1. Data We Collect

We may collect the following information:

  • Name, email address, phone number, and other contact details.
  • Property details for the purpose of providing services.
  • Information provided through our contact form.

2. How We Use Your Data

Your data is used to:

  • Provide and improve our services.
  • Respond to inquiries and communications.
  • Fulfill legal or contractual obligations.

3. Sharing Your Data

We do not share your personal data with third parties, except:

  • When required to do so by law.
  • When necessary to deliver our services (e.g., with cleaning or maintenance partners).

4. Data Security

We use secure methods to protect your data from unauthorised access, disclosure, or loss.

5. Your Rights

  • You have the right to request access to the personal data we hold about you.
  • You may request corrections or deletions of your data where applicable.

6. Cookies

See our Cookie Policy for details on how we use cookies.

For questions about this policy, contact us at:
Email: hello@roostbath.co.uk

Cookie Policy

Last Updated: November 2024

Roost Bath uses cookies to improve your experience on our website. This policy explains what cookies are, how we use them, and how you can control them.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience and understand how the website is used.

2. Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function.
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: Used to track user behavior for targeted advertising.

3. Managing Cookies

You can manage or delete cookies through your browser settings. Disabling cookies may affect the functionality of our website.

4. Third-Party Cookies

We may use third-party services (e.g., social media platforms) that place cookies on your device. These are subject to their respective privacy policies.

For more information or assistance, contact us at:
Email: hello@roostbath.co.uk