In the world of short-term rentals, small details can make or break a guest’s experience. As a host, offering the right amenities can boost your ratings, increase bookings, and generate glowing reviews. But not everything is worth your money—some items simply don’t add value and can even become a maintenance hassle.

In this blog post, we breakdown the essential amenities every host should provide, and a list of unnecessary extras that are more wasteful than wow.

WHAT YOU DO NEED TO PROVIDE 

These are the basics and thoughtful touches that most guests have come to expect in a short-term rental. Providing them ensures comfort, convenience, and assures the guest that you have thought through your offering:

1. Reliable Wi-Fi

Fast, consistent internet is non-negotiable—whether for remote work, streaming, or navigating their itinerary. Make sure the password is easy to find (ideally included in a welcome guide).

2. Clean Linens, Towels and Comfortable Bedding

Provide clean sheets, pillowcases, and bath towels for each guest, and consider keeping extras available for spills or extended stays. A supportive mattress, good pillows, and quality bedding are key to a restful night’s sleep—and can lead to better reviews. While luxurious feather bedding can be a nice touch, it’s worth noting that many guests have allergies, so hypoallergenic, non-feather options are often the safer, more versatile choice.

3. Basic Toiletries

Good quality body wash, shampoo, conditioner and hand soap are a given, especially for guests packing light. A hair dryer and a few spare rolls of toilet paper are also expected. 

4. Kitchen Essentials

Even if guests aren’t planning to cook full meals whilst staying, they’ll appreciate:

• Plates, bowls, mugs, and utensils
• Saucepans, frying pans and baking trays
• Cooking oil, salt, and pepper
• Dish soap and a sponge
• A kettle and coffee maker (filter, pods or a cafetière) 

6. Climate Control

Whether it’s air conditioning, fans, or heating, guests want to control their comfort. Include clear instructions on how to operate the system.

7. Iron and Ironing Board

Business travellers or guests heading to an event often need to de-wrinkle their clothes.

8. Smart Lock or Easy Self Check-In

Contactless check-in is not just convenient—it’s now expected. A smart lock or lockbox system makes arrivals smooth and flexible.

9. Local Info and House Manual

Include a printed or digital guide with Wi-Fi details, appliance instructions, and your favourite local spots to visit, eat and drink at.

10. Rubbish Bags and Cleaning Supplies

Guests staying for more than a couple of nights will appreciate the option to clean up after themselves. Supply essentials like all-purpose cleaning spray, kitchen towels, and extra rubbish bags, and be sure to include clear instructions on what to do with full bags.

WHAT YOU DON’T NEED TO PROVIDE (and why it’s a waste of money)

Many hosts go overboard trying to impress with flashy extras. But not every “wow factor” adds value—and some just eat into your profit margins and time.

1. Fancy Welcome Hampers

Unless you’re charging luxury rates, extensive welcome hampers with wine, snacks, or branded goodies usually go unnoticed or uneaten. Focus on quality basics instead.

2. High-End Kitchen Appliances

That high-tech coffee machine, air fryer, or NutriBullet might look impressive, but they’re often underused, prone to breaking, or confusing for guests. It’s better to stick with simple, reliable appliances like a basic coffee maker and toaster.

4. Included Streaming Services

There’s no need to share your personal streaming accounts. Just provide a smart TV that lets guests log into their own. If they don’t have an account, they likely won’t miss it—or can sign up if they choose. It’s simpler, protects your privacy, and avoids account management headaches.

5. Outdoor Equipment (unless your property demands it)

Kayaks, bikes, or surfboards sound great, but unless your listing revolves around them, they often sit unused—and may create liability or storage issues.

6. In-House Entertainment Systems

Expensive surround sound, gaming consoles, or projectors are rarely a make-or-break feature. They often confuse guests or malfunction.

FINAL THOUGHTS

The best Airbnb experiences strike a balance between function, comfort, and simplicity. Focus on the essentials that directly impact your guests’ stay—and don’t waste money on frills that go unnoticed. Invest in quality, keep things clean and well-maintained, and you’ll create a welcoming space that keeps guests coming back (and telling their friends).